Crampton Consulting Group

Telephone: +61 7 3621 6005

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Crampton Consulting Group provides professional business solutions, in-house training and human resource systems to ensure best practice for veterinary practice owners.

Workshops and Events

Ownership, Leadership, Operational, Team, Customer Service and Veterinary Nursing topics.

ProSkills e-Learning

Learn online, at a time that suits you and at your own pace.

Team Training

Online or In-Practice training topics on Leadership, Customer Service or Personal Development.

Resources for Vet Practices

Team profiling, OHS help, Mystery Shopping, Surveys, Policy & Procedures and HR documents.

 

 

 

Coaching and Mentoring Team Members

By Aaron Goode on 24 May 2018

Coaching and mentoring is development driven. It's purpose is to not only develop employees for their current role, but also for the future. Ask yourself these questions. Firstly, why is coaching and mentoring important? Secondly, what can both a coach and learner gain from the experience?

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Mastering First Impressions

By Aaron Goode on 14 February 2018

Improve your practice customer service by mastering the first impression in keeping your clients satisfied.

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