Proskills Archive - Crampton Consulting Group

Browse Courses by Categories

Business

Leadership

Customer Service

Clinical Skills

Team Skills

All Courses

Business

Leadership

Customer Service

Clinical Skills

Team Skills

All Proskills Courses

Business

Leadership

Customer Service

Clinical Skills

Team Skills

Intelligence Programs

All Proskills Courses

Subscription

Events

Documents & Templates

Digital Workshops

Shop

Check out our latest products!

Strategic Planning Part 1

Open to access this content

Recruitment: Finding the Right Person the First Time

Open to access this content

Dental Radiography

Open to access this content

Maximising Financial Return Part 2

Open to access this content

Maximising Financial Return Part 1

Open to access this content

Making the Most out of Huddles

Open to access this content

Tick Paralysis

Open to access this content

Nurse Consulting Confidence Moving to the Next Phase

Open to access this content

Triage and Emergency Stabilisation

Open to access this content

5 Nasties of Summer Refresher

Open to access this content

Radiographic Reading

Open to access this content

Gastrointestinal Surgery: Preparation and Post Op Care

Open to access this content

Anaesthesia with Co-morbidities and Increased Risk

Open to access this content

Radiographic Positioning

Open to access this content

Being a Patient Advocate

Open to access this content

Patient Observation: Post Surgery

Open to access this content

Medical Maths

Open to access this content

Preparing the Patient to go Home

Open to access this content

Placing Nasal Catheters

Open to access this content

‘How to’ Series: Essential Bandaging Techniques

Open to access this content

Nurse Consultation for the Feline Diabetic Patient

Open to access this content

Infection Control Techniques

Open to access this content

Chocolate Toxicity

Open to access this content

Supporting the Grieving Client

Open to access this content

Mediation Skills for Resolving Conflict

Open to access this content

Pain Identification and Management

Open to access this content

How to Apply a Modified Robert Jones Bandage to a Limb (Dog or Cat)

Open to access this content

How to Apply a Chest Bandage (Dog or Cat)

Open to access this content

How to Bandage a Tail (Dog or Cat)

Open to access this content

How to Apply a Foot Bandage (Dog or Cat)

Open to access this content

How to Bandage an IV Catheter in Place (Dog or Cat)

Open to access this content

How to Apply an Ear Bandage (Dog)

Open to access this content

Developing Nursing Care Plans

Open to access this content

Nutrition for Hospitalised Patients

Open to access this content

Difficult, Angry and Just Plain Rude!

Open to access this content

Developing Customer Service Standards

Open to access this content

Planning Marketing Campaigns

Open to access this content

The Complete Exam

Open to access this content

Bandaging and Wound Care

Open to access this content

Understanding Your Monitoring Gadgets

Open to access this content

Crash Cart Organisation

Open to access this content

Effective Communication Skills

Open to access this content

Mastering First and Last Impressions

Open to access this content

How to Ask For What You Want

Open to access this content

Presenting Estimates

Open to access this content

Positive Team Culture

Open to access this content

Communication Techniques

Open to access this content

Veterinary Reception Duties

Open to access this content

Telephone Triage Skills

Open to access this content

Compliance in the Consulting Room

Open to access this content

Structured Process to Handling Complaints

Open to access this content

Communicating Value in the Consult Room

Open to access this content

Assessing Feline Patient Behaviour

Open to access this content

Assessing Canine Patient Behaviour

Open to access this content

Communicating Value on the Telephone

Open to access this content

Coaching & Mentoring Team Members

Open to access this content

Conducting Performance Reviews

Open to access this content

Developing a Simple Client Survey

Open to access this content

Contributing to Culture

Open to access this content

Developing Values with your Team

Open to access this content

General Care of Birds

Open to access this content

Dynamic Merchandising

Open to access this content

Handling Disappointment

Open to access this content

Inventory Management

Open to access this content

Tips for Making the Most of Dentistry in Practice

Open to access this content

How to Build Working Relationships

Open to access this content

How to Communicate with the Boss

Open to access this content

How to Manage your Priorities

Open to access this content

Floor Coordinator: The Role your Hospital Needs

Open to access this content

Interview Techniques

Open to access this content

Managing your Manager

Open to access this content

Managing the Complaining or Emotional Client

Open to access this content

Managing Your Emotions at Work

Open to access this content

Managing Compassion Fatigue

Open to access this content

Understanding Body Language

Open to access this content

Dentistry Fundamentals: Periodontal Therapy & Dental Charting

Open to access this content

Dentistry Fundamentals: Dental Nomenclature

Open to access this content

What’s Toxic in the Pantry?

Open to access this content

Growing Profit Without Increasing Fees

Open to access this content

First Impressions in the Consult Room

Open to access this content

The New Employee Experience

Open to access this content

Talking to Clients after Euthanasia

Open to access this content

The New Client Experience

Open to access this content

Talking to Clients about Euthanasia

Open to access this content

Planning Client Education Programs

Open to access this content

Taming the Telephone

Open to access this content

Practical Tips for Adapting to Client Learning Styles

Open to access this content

The Performance Management Process

Open to access this content

Maximising your Reception Area

Open to access this content

How to Run a Team Meeting

Open to access this content

Introduction to Persuasive Conversation

Open to access this content

Workplace Bullying

Open to access this content

Meeting Etiquette

Open to access this content

LGBTIQA+ Inclusivity

Open to access this content

Dental Hand Instruments: Care & Sharpening

Open to access this content

Cat Friendly Hospitalisation

Open to access this content

How to deliver information your client will retain

Open to access this content

Tips on Talking to Clients about Oral Hygiene

Open to access this content

Self-care Simplified

Open to access this content

Scheduling and Rosters: Maximise your Resources

Open to access this content