Compliance in the Consulting Room
CPD Points:
1 AVNAT
Duration:
1 Hour
Audience:
Beginner VN • Intermediate VN
Course Content
Proskill Content
Quiz
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Compliance in the Consulting Room
CPD Points:
1 AVNAT
Duration:
1 Hour
Audience:
Beginner VN • Intermediate VN
Current Status
Not Enrolled
Enroll in this proskill to get access
Price
$29.00
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This course delves into the critical aspects of compliance in the veterinary consulting room. It emphasises the importance of building relationships with clients, clear communication, and understanding client learning styles to ensure that pets receive the best possible care. The course also explores common barriers to compliance and provides practical strategies to overcome them.
Learning Outcomes:
- Understanding the definition and responsibility of compliance
- Making clear and effective recommendations to clients
- Identifying and catering to different client learning styles
- Recognising and addressing common barriers to compliance
Features:
- You will have access as part of an active ProSkills Course Subscription
- You have access to the course for 365 days with individual course purchase
- Complete quiz activities to attain your certificate of achievement
Course Content:
- 6 video lessons with quiz questions.
- Certificate of Achievement.
Deb Render
Has over 30 years experience in the veterinary industry, qualifying as a Vet Nurse in the UK and working in general practice for many years. She has enjoyed learning more about the business side of Practice life, also being involved in nurse education programs in areas of customer service, marketing and consulting. For over 15 years Deb has been Practice Manager of 3 clinics. Deb is passionate about delivering outstanding customer service and helping others to do the same.
