Enhance your ability to build strong working relationships within veterinary practices. This course delves into the essential behaviours and emotional intelligence required to foster a collaborative and harmonious work environment. Learn practical strategies to improve communication, resolve conflicts, and create a positive workplace culture.
Learning Outcomes:
Recognise the importance of strong working relationships in veterinary practices.
Understand and apply the six key behaviours for building effective relationships.
Develop emotional intelligence to manage your own and others’ emotions.
Implement practical communication techniques to foster team cohesion.
You have access to the course for 365 days with individual course purchase
Complete quiz activities to attain your certificate of achievement
Course Content:
5 video lessons with quiz questions.
Certificate of Achievement.
Rosie Overfield
Is a Learning & Development Consultant with nearly 20 years experience in the veterinary industry. Rosie is a registered counsellor and holds a Master of Human Resources and Organisational Development and a Bachelor of Communication. She is also a qualified veterinary nurse and mindfulness coach. Rosie is the Australian Veterinary Association’s Mental Health First Aid instructor, a role that sees her travelling around the country delivering workshops and presenting at industry conferences.