The new client experience

The New Client Experience

CPD Points:
1 AVNAT
Duration:
1 Hour
Audience:
Beginner VN • Intermediate VN

Course Content

Proskill Content

The New Client Experience 7 Topics
Quiz
The new client experience

The New Client Experience

CPD Points:
1 AVNAT
Duration:
1 Hour
Audience:
Beginner VN • Intermediate VN

Current Status

Not Enrolled

Price

$29.00

Get Started

This course is designed to enhance the skills and knowledge required for effective client management in veterinary practices. Through a comprehensive approach, you will learn about attracting new clients, making lasting impressions, and utilising word-of-mouth marketing to grow your practice. By understanding the business side of veterinary care, you will be equipped to provide exceptional service while ensuring the sustainability and growth of your practice.

Learning Outcomes:

  • Understand strategies for attracting new clients to your practice.
  • Develop techniques for making a positive first impression.
  • Learn methods to maintain and enhance client relationships.
  • Implement effective word-of-mouth marketing strategies.

Features:

  • You will have access as part of an active ProSkills Course Subscription
  • You have access to the course for 365 days with individual course purchase
  • Complete quiz activities to attain your certificate of achievement

Course Content:

  • 7 video lessons with quiz questions.
  • Certificate of Achievement.
Liz Choy

Liz Choy

Has a background in Veterinary Nursing and Practice Management as well as having worked in Provet Customer Service. She has a Certificate II in Animal Studies and a Certificate IV in Training and Education. Liz is currently studying towards a Certificate IV in Frontline Management and a Bachelor of Business (Leadership and Management).

Course Content

Proskill Content

The New Client Experience 7 Topics
Quiz
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