This course is designed to enhance the skills and knowledge required for effective client management in veterinary practices. Through a comprehensive approach, you will learn about attracting new clients, making lasting impressions, and utilising word-of-mouth marketing to grow your practice. By understanding the business side of veterinary care, you will be equipped to provide exceptional service while ensuring the sustainability and growth of your practice.
Learning Outcomes:
Understand strategies for attracting new clients to your practice.
Develop techniques for making a positive first impression.
Learn methods to maintain and enhance client relationships.
You have access to the course for 365 days with individual course purchase
Complete quiz activities to attain your certificate of achievement
Course Content:
7 video lessons with quiz questions.
Certificate of Achievement.
Liz Choy
Has a background in Veterinary Nursing and Practice Management as well as having worked in Provet Customer Service. She has a Certificate II in Animal Studies and a Certificate IV in Training and Education. Liz is currently studying towards a Certificate IV in Frontline Management and a Bachelor of Business (Leadership and Management).