This course explores the key factors of emotional intelligence and managing emotions in the workplace. Over the next hour and a half, you will gain insights into emotional intelligence definitions, the impact of emotions on workplace effectiveness, transactional analysis, and strategies for cooperative communication. By understanding and improving your emotional intelligence, you can create a more harmonious and productive work environment.
You have access to the course for 365 days with individual course purchase
Complete quiz activities to attain your certificate of achievement
Course Content:
7 video lessons with quiz questions.
Certificate of Achievement.
Rosie Overfield
Is a Learning & Development Consultant with nearly 20 years experience in the veterinary industry. Rosie is a registered counsellor and holds a Master of Human Resources and Organisational Development and a Bachelor of Communication. She is also a qualified veterinary nurse and mindfulness coach. Rosie is the Australian Veterinary Association’s Mental Health First Aid instructor, a role that sees her travelling around the country delivering workshops and presenting at industry conferences.