Mediation Skills for Resolving Conflict
CPD Points:
1 AVNAT
Duration:
1 Hour
Audience:
Beginner VN • Intermediate VN • Advanced VN • Veterinarian
Course Content
Proskill Content
Quiz
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Mediation Skills for Resolving Conflict
CPD Points:
1 AVNAT
Duration:
1 Hour
Audience:
Beginner VN • Intermediate VN • Advanced VN • Veterinarian
Current Status
Not Enrolled
Enroll in this proskill to get access
Price
$29.00
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This course delves into the essential skills of mediation for resolving conflicts within veterinary practices. It offers practical tips and strategies for early intervention, formal mediation processes, and rebuilding relationships post-conflict. The course aims to empower participants to handle conflicts effectively, promoting a harmonious work environment.
Learning Outcomes:
- Identify breeding grounds for conflict in veterinary practice.
- Implement early intervention strategies for potential conflicts.
- Conduct formal mediation processes effectively.
- Rebuild relationships between team members post-conflict.
Features:
- You will have access as part of an active ProSkills Course Subscription
- You have access to the course for 365 days with individual course purchase
- Complete quiz activities to attain your certificate of achievement
Course Content:
- 6 video lessons with quiz questions.
- Certificate of Achievement.
Rosie Overfield
Is a Learning & Development Consultant with nearly 20 years experience in the veterinary industry. Rosie is a registered counsellor and holds a Master of Human Resources and Organisational Development and a Bachelor of Communication. She is also a qualified veterinary nurse and mindfulness coach. Rosie is the Australian Veterinary Association’s Mental Health First Aid instructor, a role that sees her travelling around the country delivering workshops and presenting at industry conferences.
