This course delves into the essential skills of mediation for resolving conflicts within veterinary practices. It offers practical tips and strategies for early intervention, formal mediation processes, and rebuilding relationships post-conflict. The course aims to empower participants to handle conflicts effectively, promoting a harmonious work environment.

Learning Outcomes:

• Identify breeding grounds for conflict in veterinary practice.
• Implement early intervention strategies for potential conflicts.
• Conduct formal mediation processes effectively.
• Rebuild relationships between team members post-conflict.

Features:

• You will have access as part of an active ProSkills Course Subscription
• You have access to the course for 365 days with individual course purchase
• Complete quiz activities to attain your certificate of achievement

Course Content:

• 6 video lessons with quiz questions.
• Certificate of Achievement.