Ready-to-use Business Documents and Templates

Benefit from tried and tested downloadable material that saves you time and money.

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Human Resource Tools

Buy individual policies and procedures, job descriptions, performance reviews, selection criteria and a variety of HR documents in Microsoft Word format. Documents can be edited and adapted to meet the specific needs of your business. Get the complete set in the Policy and Procedure Kit. Includes all policy templates in a convenient and cost effective bundle.

Policies and Procedures

Save time and money with our expert crafted, fully customisable policy and procedure templates, designed specifically for veterinary practices.

Our comprehensive manuals, packs, and individual items cover all business aspects including:

  • Administration, marketing and customer service
  • Client relations systems
  • Technical areas such as surgical and medical routines, laboratory and general animal care
  • Occupational Health and Safety
  • General areas such as personal presentation, shift checklists and hygiene
  • We also offer a policy implementation service tailored specifically to your practice requirements
Shop Policies And Procedures

HR Documents

Crampton Consulting Group offers a wide and comprehensive selection of documents and templates, numbering into the 100’s. Some of these are listed below  while many more can be explored at the Shop.

  • Career Planning and Training
  • Performance Management
  • Job Advertisements and Descriptions
  • Interview Questions
  • Key Competencies
  • Staff Departures
Shop HR Documents

Employee Handbook

The Employee Handbook is the first source of information for new employees. It gets them off to a great start in their position, helps to inform them of expectations and assists them to perform their job more effectively within current legislation.

This is an industry specific template with clear practice information and guidelines to aid in the smooth induction of new team members. It’s a comprehensive, customisable template and comes complete with IR policies.

Shop the Employee Handbook

Foundation HR Kit

Many veterinary practices require an overhaul of their recruitment and selection systems. The Foundation HR Pack can offer significant help while drastically reducing your time and dollar cost. Note that individual HR documents are also available for purchase.

What’s included in the foundation HR Pack:

  • Staff Development Planning template
  • Provision of Job Description, Performance Review & Competency Assessment Tools for the following roles:
    • Veterinary Receptionist – Levels 2-4
    • Veterinary Nurse – Levels 1-5
    • Veterinarian – New Graduate & Associate
    • Operational checklists
    • Performance management systems
    • Fundamental induction and orientation templates
Shop the Foundation HR Kit

Get in touch to see how your business can benefit with CCG​

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Hear what some of our clients think:

Strategic Planning and Partner Alignment

Crampton Consulting Group have been an integral part of Pacific Vetcare's dramatic growth and development for over ten years. Three areas that they have made a major difference to our practice in the last 12 months are; their guidance and insight into the development of our new strategic pan, their experience and ideas for the induction of two new partners and the empowerment of our practice manager.
David JohnsonPacific Vetcare

Business Coaching

Over the past three years we have used Crampton Consulting Group to guide our staff and business to a much better place. Their business coaching package has enabled us to easily benchmark my business and by ways of simple graphs, let me know how the business and individual vets are tracking. Their training and assessing of the staff and development of a Staff Handbook has become the backbone of accountability that has helped in every facet of the business.
Geoff GolovskyVet HQ

Team Profiling

Our team came away buzzing and focussed with a greater appreciation for each other, their personality types and their roles within the practice.
Marie HennessyPractice Manager at Humanimals

In Practice Training

The results have been fantastic. The nurses are really taking ownership of the anaesthetics and patient care which is a positive thing for them and the patients! In short, it was the best clinic training we have ever had, nurse or vet based!
Nigel ThomasPark Ridge Animal Hospital

Customer Service Intelligence

The team took away not only a better understanding and appreciation of customer service but more importantly how they can improve on this. I would have no hesitation in recommending this to practices wishing to improve the customer service aspect of their business.
Terry ButlerYass Valley Veterinary

ProSkills Online Learning

On being advised to complete an online course through ProSkills I thought it would be like other time consuming courses that other companies offer. Once starting the course, it was so educational and quick i couldn't believe it. I learnt so much that will help me in clinic. Thank you ProSkills for providing a quick and educational course that I will be happy to recommend to anyone in the profession. Also, some of the vets got hold of my notes and learnt a thing or two. Just shows anyone can learn from doing a ProSkills.
Rhiannon Park

ProSkills Online Learning

I have participated in three Crampton Consulting Group courses covering HR and marketing subjects. CCG have given me so much fantastic advice and I've been able to implement a ton of it back in my clinic.
Alex MelroseVetcare Grey Lynn Animal Hospital

Leadership Intelligence

The course has been great and has really given me the confidence to tackle tricky staff issues. I feel that it has removed the uncertainty surrounding situations and will benefit me for years to come.
Dr Zane SquarciTropical Vet Services
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