Online Leadership Training
Develop your team’s leadership skills and raise your bottom line.
Leadership ProSkills
One-off short courses you can purchase individually or bundled in a ProSkills Subscription.
Leadership Intelligence
A comprehensive multi-module online program, completed at your own pace over a 12 month period.
Is Leadership Intelligence For Me?
This program is designed specifically for veterinary professionals to develop highly effective leadership qualities. There are many facets to leadership, each impacting the holistic functioning of your practice. In our Leadership Intelligence Program there are six modules, each designed around specific veterinary practice contexts.
Underlying our education philosophy is a commitment to learning through direct application. That means our courses emphasise the practical application of the leadership skills and principles we teach.
The program can be undertaken individually or as part of a workplace course, using group activities led by your team leader. Upon successful completion, each participant receives a Certificate of Achievement.
Leadership remains a popular topic in both academic institutions and in the mainstream media. Politicians, world leaders and those in managerial positions are often scrutinised to determine whether they will be a ‘strong leader’. Interestingly, the characteristics of ‘strong leadership’ cannot be so clearly defined.
This module has been developed to introduce participants to the broad range of leadership theories and applications. By the end of this module, participants should be able to:
- Describe the desirable characteristics of a modern leader
- Understand the types of leadership styles
- Determine the difference between leadership and management
- Understand and apply situational leadership theory
- Understand how emotional intelligence influences leadership
Key attributes within any natural born leader include such distinctiveness as values, character, motives, habits, traits, competencies, style, behaviour and skills. Leadership styles and qualities will differ and will be essentially influenced by the core of the personality of the leader. The important mark here however, is that leaders must be role models for others, outwardly displaying high standards of professional and ethical behaviour. Such aspects must be learned as they do not come naturally to all leaders. They must be constantly developed and enhanced. This module is designed with a focus on self-awareness. To improve, we must know where we are in the here and now.
This module has been developed to enable participants to identify the practical knowledge, skills and strategies they need to grow in their leadership role. By the end of this module, participants should be able to:
- Determine the meaning of ‘leadership intelligence’
- Broaden your knowledge of emotional, character and wisdom intelligence and apply it to a variety of leadership situations
- Understand wellbeing and identify strategies for thriving as a leader
- Complete a Personal Leadership Development Plan
Adults bring to the workplace their own experiences and knowledge, their own intentions and their own set of patterned behaviours (Eraunt 2000). As such, effective leaders must use flexible communication and behaviour techniques to build relationships with their teams.
At the heart of leadership is the ability to communicate effectively. Good leaders facilitate conversations with their team as well as share strategies, policies, objectives and other organisational information.
This module has been developed to enable participants to identify the specific communication skills that are useful as a leader. By the end of this module, participants should be able to:
- Understand communication as a process
- Identify barriers to good communication
- Understand and practice assertive communication
- Identify and utilise six core communication skills
- Increase your communication flexibility to overcome communication challenges with team members
Supervisors spend more than 25% of their time on conflict management, and managers spend more than 18% of their time on relational employee conflicts. This has doubled since the 1980s. Reasons for this include the growing complexity of organisations, use of teams and group decision-making. In interpersonal relations conflict is as natural as breathing. Conflict can happen for many reasons and present in many ways. It is actually avoiding the management of conflict that creates the chaos and confusion in workplaces. Most often, ignoring conflict ultimately leads to low morale and dysfunctional behaviour.
This module has been developed to enable participants to understand conflict and develop greater capacity to resolve conflict in their team. By the end of this module, participants should be able to:
- Identify and plan for crucial conversations
- Understand how conflict arises
- Identify your style in conflict
- Learn the preparation skills for resolving conflict and addressing issues
- Learn the communication skills for mediating conflict between team members
- Manage emotions during resolution meetings
Performance management is defined as the suite of related human resource processes which are designed to develop, motivate, coach and create quality team members. Ultimately, performance management is about designing a high-performing team, one that makes a significant contribution to the profitability and positive culture in the business.
This module has been developed to enable participants to identify the specific communication skills that are useful as a leader. By the end of this module, participants should be able to:
- Understand the importance of performance management and fostering ‘talent’
- Implement coaching programs for post-probation team members
- Identify the skills and processes for effective induction
- Identify and utilise informal and formal performance management systems
Organisations that want to thrive and survive are innovative; therefore, effective change and project management are vital leadership skills. Both project and change management competencies include administrative tasks for planning, documenting, and controlling work and leadership tasks for visioning, motivating, and promoting work goals.
This module has been developed to enable participants to identify the specific skills that are useful for leading change and managing priorities at work. By the end of this module, participants should be able to:
- Understand why change can be unsettling to team members
- Use structured change management tools
- Manage resistance to change
- Confidently plan and execute practice projects using a structured method
Program Details
Who should undertake this program?
Veterinarians, Practice Managers, Supervisors
Your Investment: $835.00 AUD
Nominal Duration: 18 hours
Enrollment Duration: 12 months
Program Includes:
- Downloadable notes for each module
- Lessons and activities
- Self-assessments
- Certificate of achievement
Continuing Education Points
The National Industry Advisory Group for Veterinary Nursing has allocated 18 CPD points to this continuing education activity.
This program is eligible for 8.5 AVA Vet Ed points.
More About Leadership Courses
If you’re looking for specific teachings without the commitment of a multi-module course, then our ProSkills courses may interest you. Some popular Leadership courses include:
- Mediation Skills for Resolving Conflict
- Coaching & Mentoring Team Members
- How to Run a Team Meeting
- Human Resource Essentials
- Inducting New Employees
ProSkills courses are one-off short courses you can purchase individually or access all courses, all year via a ProSkills Subscription. Browse the shop for more.
Get in touch to see how your business can benefit with CCG
Talking to us is about discovery, find out how can help you.
Hear what some of our clients think:
Strategic Planning and Partner Alignment
Crampton Consulting Group have been an integral part of Pacific Vetcare's dramatic growth and development for over ten years. Three areas that they have made a major difference to our practice in the last 12 months are; their guidance and insight into the development of our new strategic pan, their experience and ideas for the induction of two new partners and the empowerment of our practice manager.Business Coaching
Over the past three years we have used Crampton Consulting Group to guide our staff and business to a much better place. Their business coaching package has enabled us to easily benchmark my business and by ways of simple graphs, let me know how the business and individual vets are tracking. Their training and assessing of the staff and development of a Staff Handbook has become the backbone of accountability that has helped in every facet of the business.Team Profiling
Our team came away buzzing and focussed with a greater appreciation for each other, their personality types and their roles within the practice.In Practice Training
The results have been fantastic. The nurses are really taking ownership of the anaesthetics and patient care which is a positive thing for them and the patients! In short, it was the best clinic training we have ever had, nurse or vet based!Customer Service Intelligence
The team took away not only a better understanding and appreciation of customer service but more importantly how they can improve on this. I would have no hesitation in recommending this to practices wishing to improve the customer service aspect of their business.ProSkills Online Learning
On being advised to complete an online course through ProSkills I thought it would be like other time consuming courses that other companies offer. Once starting the course, it was so educational and quick i couldn't believe it. I learnt so much that will help me in clinic. Thank you ProSkills for providing a quick and educational course that I will be happy to recommend to anyone in the profession. Also, some of the vets got hold of my notes and learnt a thing or two. Just shows anyone can learn from doing a ProSkills.ProSkills Online Learning
I have participated in three Crampton Consulting Group courses covering HR and marketing subjects. CCG have given me so much fantastic advice and I've been able to implement a ton of it back in my clinic.Leadership Intelligence
The course has been great and has really given me the confidence to tackle tricky staff issues. I feel that it has removed the uncertainty surrounding situations and will benefit me for years to come.