Team Skills Training
CCG provides on-site Team Skills training specifically designed for the veterinary industry.
Benefits of Team Skills Training
Interested in ProSkills Online Team Skills Courses?
How our team skills training philosophy enables practice growth
Veterinarians are facing more demands on their time than ever before. Barriers such as increasing client expectations and a global vet shortage apply increased pressure to the veterinary team. One of the most effective ways to alleviate this pressure is through proper utilization of the veterinary nursing team throughout the hospital.
Benefits of upskilling your nursing team include:
- Increased business profitability
- Increased client bonding to clinic
- Increased staff satisfaction and retention
- Increased standards of care for patients
- Increased time availability of veterinarians
Crampton Consulting Group can customize all technical skills sessions to meet your specific clinic needs. Some of our most requested training topics include:
- Dentistry for vets and nurses
- Emergency and Critical Care
- In-Clinic Pathology
- Hospitalized patient care
- Fluid therapy
- Clinical skills
- Veterinary Nurse consulting
The most functional and healthy veterinary practices, like all businesses, are more than just the sum of their parts. Their people work in cohesion, creating a whole that’s gratifying to be part of and highly efficient in its output. Our Team Skills courses delivered on-site or via webinar at your request will increase your team cohesion.
We tailor an interactive training program to address core growth areas of your team’s social functioning. That means we address your unique challenges and opportunities.
Below are some of the popular areas we address in our training. But remember, your specific training needs are our focus. These are simply examples.
- Stress Management
- Understanding Compassion Fatigue
- Conflict Resolution
- Communication with Confidence
- Gaining Control of your Time
- Managing Your Emotions in the Workplace
- Supporting Clients through Grief and Pet Loss
And that’s not all. If you don’t see exactly what you need, we can uncover your requirements in conversation with you and tailor a personal training experience to meet your needs. The next step? A no obligation, exploratory conversation about your practice growth needs.
Get in touch to see how your business can benefit with CCG
Talking to us is about discovery, find out how we can help you.
Hear what some of our clients think:
Strategic Planning and Partner AlignmentCrampton Consulting Group have been an integral part of Pacific Vetcare's dramatic growth and development for over ten years. Three areas that they have made a major difference to our practice in the last 12 months are; their guidance and insight into the development of our new strategic pan, their experience and ideas for the induction of two new partners and the empowerment of our practice manager.
Business CoachingOver the past three years we have used Crampton Consulting Group to guide our staff and business to a much better place. Their business coaching package has enabled us to easily benchmark my business and by ways of simple graphs, let me know how the business and individual vets are tracking. Their training and assessing of the staff and development of a Staff Handbook has become the backbone of accountability that has helped in every facet of the business.
Team ProfilingOur team came away buzzing and focussed with a greater appreciation for each other, their personality types and their roles within the practice.
In Practice TrainingThe results have been fantastic. The nurses are really taking ownership of the anaesthetics and patient care which is a positive thing for them and the patients! In short, it was the best clinic training we have ever had, nurse or vet based!
Customer Service IntelligenceThe team took away not only a better understanding and appreciation of customer service but more importantly how they can improve on this. I would have no hesitation in recommending this to practices wishing to improve the customer service aspect of their business.
ProSkills Online LearningOn being advised to complete an online course through ProSkills I thought it would be like other time consuming courses that other companies offer. Once starting the course, it was so educational and quick i couldn't believe it. I learnt so much that will help me in clinic. Thank you ProSkills for providing a quick and educational course that I will be happy to recommend to anyone in the profession. Also, some of the vets got hold of my notes and learnt a thing or two. Just shows anyone can learn from doing a ProSkills.
ProSkills Online LearningI have participated in three Crampton Consulting Group courses covering HR and marketing subjects. CCG have given me so much fantastic advice and I've been able to implement a ton of it back in my clinic.
Leadership IntelligenceThe course has been great and has really given me the confidence to tackle tricky staff issues. I feel that it has removed the uncertainty surrounding situations and will benefit me for years to come.