Explore our Workplace Training Innovations

Our training programs are tailored from a vast range of topics and delivery methods to embed the skill development, mindset, and behaviour change needed to thrive.

Understanding Workplace Training

Workplace training is about up-leveling the human part of your practice. It’s arguably the most complex part of business growth. We group over 130 training topics into four domains: customer service, leadership, team skills, and clinical skills. Your specific growth needs may be best served by components from more than one domain. We invite you to use the Workplace Training Portal to learn more about our training, all of which can be delivered at your practice, or via live webinar.

Workplace Training Portal

Customer Service

Team Skills

Leadership

Business Coaching

Get in touch to see how your business can benefit with CCG

Talking to us is about discovery, find out how can help you.

Hear what some of our clients think:

Strategic Planning and Partner Alignment

Crampton Consulting Group have been an integral part of Pacific Vetcare's dramatic growth and development for over ten years. Three areas that they have made a major difference to our practice in the last 12 months are; their guidance and insight into the development of our new strategic pan, their experience and ideas for the induction of two new partners and the empowerment of our practice manager.

Business Coaching

Over the past three years we have used Crampton Consulting Group to guide our staff and business to a much better place. Their business coaching package has enabled us to easily benchmark my business and by ways of simple graphs, let me know how the business and individual vets are tracking. Their training and assessing of the staff and development of a Staff Handbook has become the backbone of accountability that has helped in every facet of the business.

In Practice Training

The results have been fantastic. The nurses are really taking ownership of the anaesthetics and patient care which is a positive thing for them and the patients! In short, it was the best clinic training we have ever had, nurse or vet based!

Team Profiling

Our team came away buzzing and focussed with a greater appreciation for each other, their personality types and their roles within the practice.

ProSkills Online Learning

On being advised to complete an online course through ProSkills I thought it would be like other time consuming courses that other companies offer. Once starting the course, it was so educational and quick i couldn't believe it. I learnt so much that will help me in clinic. Thank you ProSkills for providing a quick and educational course that I will be happy to recommend to anyone in the profession. Also, some of the vets got hold of my notes and learnt a thing or two. Just shows anyone can learn from doing a ProSkills.

Leadership Intelligence

The course has been great and has really given me the confidence to tackle tricky staff issues. I feel that it has removed the uncertainty surrounding situations and will benefit me for years to come.

Customer Service Intelligence

The team took away not only a better understanding and appreciation of customer service but more importantly how they can improve on this. I would have no hesitation in recommending this to practices wishing to improve the customer service aspect of their business.

ProSkills Online Learning

I have participated in three Crampton Consulting Group courses covering HR and marketing subjects. CCG have given me so much fantastic advice and I've been able to implement a ton of it back in my clinic.

Leadership Intelligence Program

After completing the Leadership Intelligence Program, the business owners and staff have the skills to deal with the challenges of running a vet clinic and to also set the agenda for where we want to be in the future.

ProSkills Subscription

The ProSkills Subscription's a really important part of our clinic and a major part of our induction process. We have a 12-week induction process for new staff, and there are expectations they’ll do particular ProSkills as part of that induction.

CCG Team

CCG are always contactable and prompt with their responses, and they’re reasonably priced. They’re great!

GET IN TOUCH

48 Bell Are Ave Northgate QLD 4013
+61 7 3621 6005
ccgenquiries@provet.com.au

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