Develop a culture of wellness and improve your bottom line with practical and effective human resource systems.
The benefits of smooth, effective HR systems
Interested in ProSkills Online Human Resources Courses?
Why effective HR is crucial to your practice
Veterinary practices that leverage excellent HR processes have more cohesion and better motivated teams which means a more successful practice.
There are two main reasons why.
One is clarity of employment expectations, rights and processes. Let’s call that structure and communication. Having a clear structure, and effectively communicating that structure is essential to the goal of embedding your employees into your business and culture.
Two is employee growth and development. Setting development goals and opening pathways for employee growth to align their needs with the needs of your practice. Clear and aligned growth pathways make for happy, motivated employees and a more profitable practice.
Explore a full suite of customisable templates you can buy online
How CCG helps practices develop exceptional HR processes
We’ve worked successfully with a wide range of vet practices small and large. This experience allows us to offer a clear and highly effective HR systems creation and integration process. There are two key elements to our HR service.
The first involves deep, on-site collaboration between our consultants and your practice. Together, we formulate a comprehensive HR template that covers all relevant staff management and development requirements. This includes but is not limited to:
- Career and aligned remuneration chart
- Practice positioning
- Staff coaching and training
- Staff recruitment and retainment
- Implementation and annual staff development plan
The second is a HR coaching program for the relevant members of your practice. This is an ideal way to ensure you execute change effectively in your business. Benefit from professional coaching in key people development areas such as:
- Conducting performance reviews
- Holding counselling meetings
- Undertaking performance assistance plans
- Mastering the art of giving feedback
You’ve made it this far. Ready to see how your business can benefit?
Talking to us is about discovery, find out how can help you.
Hear what some of our clients think:
Strategic Planning and Partner AlignmentCrampton Consulting Group have been an integral part of Pacific Vetcare's dramatic growth and development for over ten years. Three areas that they have made a major difference to our practice in the last 12 months are; their guidance and insight into the development of our new strategic pan, their experience and ideas for the induction of two new partners and the empowerment of our practice manager.
Business CoachingOver the past three years we have used Crampton Consulting Group to guide our staff and business to a much better place. Their business coaching package has enabled us to easily benchmark my business and by ways of simple graphs, let me know how the business and individual vets are tracking. Their training and assessing of the staff and development of a Staff Handbook has become the backbone of accountability that has helped in every facet of the business.
Team ProfilingOur team came away buzzing and focussed with a greater appreciation for each other, their personality types and their roles within the practice.
In Practice TrainingThe results have been fantastic. The nurses are really taking ownership of the anaesthetics and patient care which is a positive thing for them and the patients! In short, it was the best clinic training we have ever had, nurse or vet based!
Customer Service IntelligenceThe team took away not only a better understanding and appreciation of customer service but more importantly how they can improve on this. I would have no hesitation in recommending this to practices wishing to improve the customer service aspect of their business.
ProSkills Online LearningOn being advised to complete an online course through ProSkills I thought it would be like other time consuming courses that other companies offer. Once starting the course, it was so educational and quick i couldn't believe it. I learnt so much that will help me in clinic. Thank you ProSkills for providing a quick and educational course that I will be happy to recommend to anyone in the profession. Also, some of the vets got hold of my notes and learnt a thing or two. Just shows anyone can learn from doing a ProSkills.
ProSkills Online LearningI have participated in three Crampton Consulting Group courses covering HR and marketing subjects. CCG have given me so much fantastic advice and I've been able to implement a ton of it back in my clinic.
Leadership IntelligenceThe course has been great and has really given me the confidence to tackle tricky staff issues. I feel that it has removed the uncertainty surrounding situations and will benefit me for years to come.