CCG Leadership Insights Hub

CCG Leadership Insights Hub

Peer-to-peer learning

The Benefits of Peer-to-Peer Learning in Veterinary Practices

Have you ever considered the wealth of untapped knowledge within your veterinary team? From the receptionist to the senior veterinarian, every team member carries unique experiences and skills that, when shared, can elevate the entire practice. Peer-to-peer learning offers a simple yet transformative approach to unlock this potential, fostering a

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Mentorship

Mentorship in Action: Shaping Confident, Capable Veterinary Leaders

Strong leadership doesn’t just happen—it’s developed. In veterinary practices, building future leaders is essential for maintaining a positive culture, supporting team growth, and ensuring the long-term success of the practice. One of the most effective ways to achieve this is through mentorship. By guiding and supporting emerging talent, practices can

Read More »
practice start-up

Your Vet Clinic’s Hidden Profit Centre, $84,000 per vet

Poor inventory management is costly for veterinary practices.Inefficiencies such as daily ordering, wasted staff time, margin leakage, and excess backstock can cost clinics up to $84,000 per vet per year. Beyond the financial hit, teams lose 3–5 hours weekly on ordering and stock tasks—time that could be better spent on

Read More »
Workflow Audit

Clinic Workflow Audits: Identifying Bottlenecks Before They Cost You Clients

Running a successful veterinary clinic involves more than providing excellent medical care—it’s about creating a seamless experience for every client and patient that walks through your doors. Even in highly skilled, well-staffed clinics, small inefficiencies can accumulate over time, quietly impacting productivity, team morale, and client satisfaction. What may seem

Read More »
Communicating Value

Communicating Value: Confident Money Conversations with Your Clients

In veterinary practice, money conversations aren’t just about numbers — they’re about trust, transparency, and the quality of care you provide. Many veterinary teams feel uneasy discussing costs, but when you communicate value confidently, you help clients understand exactly what they’re paying for and why it matters for their pet’s

Read More »
Retail display

How to Make Your Retail Display Work Harder for Your Practice

When was the last time you looked at your retail display through a client’s eyes? For many clinics, retail space and product range is an afterthought—but it’s one of your most visible opportunities to reinforce care, educate clients, and increase practice profitability. Your clinic’s retail area holds more power than

Read More »

NEWSLETTER

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Peer-to-peer learning

The Benefits of Peer-to-Peer Learning in Veterinary Practices

Have you ever considered the wealth of untapped knowledge within your veterinary team? From the receptionist to the senior veterinarian, every team member carries unique experiences and skills that, when shared, can elevate the entire practice. Peer-to-peer learning offers a simple yet transformative approach to unlock this potential, fostering a

Read More »
Mentorship

Mentorship in Action: Shaping Confident, Capable Veterinary Leaders

Strong leadership doesn’t just happen—it’s developed. In veterinary practices, building future leaders is essential for maintaining a positive culture, supporting team growth, and ensuring the long-term success of the practice. One of the most effective ways to achieve this is through mentorship. By guiding and supporting emerging talent, practices can

Read More »
practice start-up

Your Vet Clinic’s Hidden Profit Centre, $84,000 per vet

Poor inventory management is costly for veterinary practices.Inefficiencies such as daily ordering, wasted staff time, margin leakage, and excess backstock can cost clinics up to $84,000 per vet per year. Beyond the financial hit, teams lose 3–5 hours weekly on ordering and stock tasks—time that could be better spent on

Read More »
Workflow Audit

Clinic Workflow Audits: Identifying Bottlenecks Before They Cost You Clients

Running a successful veterinary clinic involves more than providing excellent medical care—it’s about creating a seamless experience for every client and patient that walks through your doors. Even in highly skilled, well-staffed clinics, small inefficiencies can accumulate over time, quietly impacting productivity, team morale, and client satisfaction. What may seem

Read More »
Communicating Value

Communicating Value: Confident Money Conversations with Your Clients

In veterinary practice, money conversations aren’t just about numbers — they’re about trust, transparency, and the quality of care you provide. Many veterinary teams feel uneasy discussing costs, but when you communicate value confidently, you help clients understand exactly what they’re paying for and why it matters for their pet’s

Read More »
Retail display

How to Make Your Retail Display Work Harder for Your Practice

When was the last time you looked at your retail display through a client’s eyes? For many clinics, retail space and product range is an afterthought—but it’s one of your most visible opportunities to reinforce care, educate clients, and increase practice profitability. Your clinic’s retail area holds more power than

Read More »

NEWSLETTER

Subscribe for regular updates 

* indicates required
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