Developing Customer Service Standards

$59.00

Description

Understand the importance of a consistent approach to customer service, telephone standards and pre and post consultation standards.

Course Type:
Videocast lessons that should take up to 3 hours to complete

Features:
You have access to the course for 365 days
Includes downloadable resources
Complete a quiz to attain your certificate of achievement

CPD Points:
3 AVNAT CPD points | 3 AVA VetEd points | 3 NZVNA AVNP points