Great customer service can help a practice to build client trust, gain customer loyalty, drive compliance to recommendations, and attract new customers through referrals. In this course, you will learn about the importance of a consistent approach to customer service, how to design and implement telephone standards and applying the design and implementation process to pre and post consultation standards.

Course Type:

• Videocast lessons that should take up to 3 hours to complete

Features:

• You have access to the course for 365 days
• Includes downloadable resources
• Complete a quiz to attain your certificate of achievement