This short course on effective communication is designed to enhance your ability to build strong relationships with colleagues and clients. Over the next 45 minutes, you will delve into the psychology of communication and explore six key skills to improve your communication effectiveness, manage conflicts, and foster empathy in the workplace.

Learning Outcomes:

• Understand the psychology of communication and its impact on workplace interactions.
• Learn and apply six skills for cooperative and effective communication.
• Enhance your ability to manage conflicts and build strong relationships.
• Develop strategies to improve listening and questioning techniques.

Features:

• You will have access as part of an active ProSkills Course Subscription
• You have access to the course for 365 days with individual course purchase
• Complete quiz activities to attain your certificate of achievement

Course Content:

• 4 video lessons with quiz questions.
• Certificate of Achievement.

Proudly supported by Hill’s Pet Nutrition