The telephone is arguably one of the most important pieces of equipment that we have in the practice. With approximately 85% of business coming to the practice via the telephone, it’s important that we make a good first impression. Within this course you will learn practical tips to professionally answer the telephone.

Course Type:

• Skill Builder. Designed to provide short and sharp training on specific skill sets. Perfect for inclusion in induction programs or for those who need a quick revision.

Features:

• You have access to the course for 365 days