How to Professionally Answer the Phone
The telephone is arguably one of the most important pieces of equipment that we have in the practice. With approximately 85% of business coming to the practice via the telephone, it’s important that we make a good first impression. Within this course you will learn practical tips to professionally answer the telephone.
Skill Builder. Designed to provide short and sharp training on specific skill sets. Perfect for inclusion in induction programs or for those who need a quick revision.
You have access to the course for 365 days