Reception Policies Pack

$340.00

Description

Includes 35 customisable reception policy and procedure templates:

  • Aggressive Client Policy
  • Answering Telephone
  • Appointment Scheduling
  • Boarding Kennel
  • Care of Wildlife
  • Cat Cage Hire
  • Client Complaints
  • Client Greeting
  • Client Over-the-Counter Transactions
  • Clinic Admissions
  • Clinic Discharges
  • Credits
  • Dispensing
  • Fee Discounts
  • Filing
  • Flea Control
  • Follow Up Phone Calls
  • Grief Counselling
  • Grooming Admissions
  • Grooming Status
  • Heartworm Prevention
  • Home Visits
  • Hospital Invoice Preparation
  • Hospital Patient Status
  • Nutritional
  • Patient Arrival
  • Patient Records – Details
  • Patient Records – Examination
  • Reception Emergency
  • Stray Animals
  • Tick Paralysis
  • Vaccination – Large Animal
  • Vaccination – Small Animal
  • Worming – Large Animal
  • Worming – Small Animal

cpd Points

AVNAT CPD
AVA Vet Ed
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