Crampton Consulting Group

Telephone: +61 7 3621 6005


Policies and Procedures

Develop your practice standards

Download a Brochure

Policies and procedures communicate to your staff the practice standards - from how clients are greeted to how they pay their accounts. They also ensure:

  • Efficient workflow systems vital to the success and profitability of a practice
  • Minimised resource wastage
  • Decreased costs and increased productivity
  • Increased profitability through a consistent and compliant approach by the team

Crampton Consulting Group can assist by providing standard policy and procedure templates for you to customise or we can offer a complete policy implementation service specific to your practices requirements. Our comprehensive manual covers all aspects of the business, including:

  • Administration, marketing and customer service
  • Client relations systems
  • Technical areas such as surgical and medical routines, laboratory and general animal care
  • OHS
  • General areas such as personal presentation, shift checklists and hygiene

Visit our Document Shop to purchase and download individual Policies and Procedures, specific packs or the full Policy and Procedure Kit.