Mastering First and Last Impressions
Course Access: 365 days access
Course Overview
Understanding the importance of impression management is highly valuable today. Learn reasons for and methods to manage client perceptions and expectations, and some excellent tips for a positive client experience.
Course Type:
Videocast lessons that should take up to 1 hour to complete
Features:
You have access to the course for 14 days
Includes downloadable resources and access to an online forum
Complete a quiz to attain your certificate of achievement
CPD Points:
1 AVN NIAG | 1 AVA VetEd | 0.5 NZVNA AVNP