Description
Understanding the importance of impression management is highly valuable today. Learn reasons for and methods to manage client perceptions and expectations, and some excellent tips for a positive client experience.
Course Type:
- Videocast lessons that should take up to 1 hour to complete
Features:
- You have access to the course for 365 days
- Includes downloadable resources
- Complete a quiz to attain your certificate of achievement
This course is also available as part of Subscription. More information here
cpd Points
AVNAT CPD
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AVA Vet Ed
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