Fee Capture: Why It’s About More Than Money

Lunch and Learn Series

Thursday 10th September 2026, 12pm-1pm AEST

This workshop explores the concept of fee capture in veterinary practice, highlighting its importance not only for financial performance, but also for team accountability, client communication, and patient care. It examines where missed charges typically occur, why they happen, and what they really cost the team—beyond lost income. The session focuses on understanding the drivers of poor fee capture and applying practical strategies to improve it—without compromising professional integrity or client relationships.