Delivering information that your clients will retain is of utmost importance in ensuring the health and well-being of their animal companions. By providing information in a clear, concise, and understandable manner, veterinarians can empower clients to make informed decisions regarding their pets’ health. Clients who are well-informed about their pets’ conditions, treatment options, and preventive measures are more likely to adhere to recommended protocols, follow up on appointments, and actively participate in their pets’ care. This ultimately leads to improved outcomes and enhanced overall veterinary practice-client relationships. Moreover, delivering information that clients will retain fosters an environment of education and partnership, enabling clients to become knowledgeable advocates for their pets’ health and well-being even beyond the veterinary clinic.

In this course, you will explore client learning preferences and understand how to deliver information in a way that they will understand and retain.

Learning outcomes:

• Understand how people learn and retain information
• Tips for identifying how client learn
• Practical resources to for client learning preferences

This course is also available as part of Subscription. More information here.