This online course provides essential training for veterinary receptionists and support staff on engaging with clients about pre-operative care for their pets. It covers the critical aspects of preparing pets for surgery, including fasting, hydration, and exercise, as well as client communication strategies to ensure pets are ready and safe for procedures. The course emphasizes the importance of clear, empathetic communication with pet owners to ease their concerns and improve outcomes for their animals.

Learning Outcomes:

• Understand the importance of and protocols for pre-operative fasting in pets.
• Recognize the significance of hydration and exercise on the day of surgery.
• Learn effective client communication strategies for pre-operative care instructions.
• Identify the procedures for managing pets’ pre-operative hygiene and indoor confinement.

Features:

• You will have access as part of an active ProSkills Course Subscription
• You have access to the course for 365 days with individual course purchase
• Complete quiz activities to attain your certificate of achievement

Course Content:

• Video with quiz questions.
• Certificate of Achievement.